Google Play Payment Issue Resolved

Published: September 16, 2026 · Official resolution rechecked: September 17, 2026 01:07 UTC

Direct answer: The intermittent Google Play payment issue has been resolved. If a purchase was charged but the item did not arrive, Netmarble says to reconnect and check the in-game mailbox; contact Customer Support if it is still missing.

What happened?

The official notice reported intermittent failures for in-game purchases on Google Play and later marked the issue resolved.

What should affected players do?

  1. Reconnect to the game.
  2. Check the in-game mailbox for the purchased item.
  3. Contact Customer Support if the item is still not delivered.

What is not confirmed?

The notice does not describe a new compensation package or a change to prices, products, or payment rules.

Official source: Notice Regarding Payment Issues on Google Play [Resolved].

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